iClosed (stylized iClosed.io) is a sales-focused SaaS platform combining appointment scheduling, lead capture, and a lightweight CRM with AI-driven routing—all designed to help revenue teams close more deals. Trusted by 20,000+ high-ticket sales professionals, it’s engineered to convert prospects even if they don’t complete booking a call. iClosed captures leads, qualifies them via form logic, routes them intelligently, and automates reminders—so teams can focus on closing instead of chasing unqualified contacts. In this review, we’ll break down iClosed’s core modules, real-world impact, user feedback, expert perspectives, pricing structure, and comparisons with alternatives like Calendly and Close CRM.
Table Of Content
Quick Verdict
Rating: ⭐️⭐️⭐️⭐☆ (4.4/5)
Pros
- Converts non-bookers into leads using mandatory qualification before showing availability
- Conditional routing logic directs leads to setters or closers based on responses, increasing conversion efficiency
- Centralized dashboard & analytics track KPIs, show booking sources, outcomes, and sales results at a glance
- Easy setup and intuitive UI, with seamless import from Calendly and quick onboarding
Cons
- No mobile app yet, limiting on-the-go access for sales teams
- Feature-rich UI can overwhelm new users until onboarding videos are followed
- API not available, integrations rely on Zapier or Make
Key Features & Specifications
Core Modules
- Lead Capture Forms: Prospect info collected before calendar access, increasing lead retention.
- 2-Step Scheduler: Qualify before allowing booking, filter non-buyers, and optimize calendar utilisation.
- Conditional Lead Routing: Use prospect responses to auto-route to appropriate team members.
- Automated Workflows: Emails, SMS reminders, inscribed follow-ups reduce no-show rates.
- Sales CRM Dashboard: Track all leads, appointments, outcomes, and revenue KPIs in real time.
Technical Overview
| Specification | Details |
|---|---|
| Platform Access | Web-based SaaS; no mobile iOS/Android app yet |
| CRM Integrations | Native integrations: Close.com, HubSpot, Pipedrive; Zapier & Make support |
| Pricing | Lite: $26/user/month; higher tiers scale per lead volume and automation needs |
| Support & Onboarding | 24/7 support, training webinars, in-app knowledge base and fast responses (~30 mins) |
| Free Trial | 7-day free trial without credit card requirement |
Real-World Use Cases & Benefits
- High‑Ticket Sales Teams
- Captures leads who don’t immediately book; questions enable pre-qualification enabling closer engagement only with high-intent prospects.
- Appointment-Based Agencies & Coaches
- Avoid no-shows with SMS/email reminders and auto-disqualification workflows; saves administrative time.
- Teams Scaling Setters and Closers
- Conditional routing assigns leads to appropriate team members, ensuring setters handle early qualification and closers focus on closing.
- Data-Driven Managers
- Dashboard highlights conversion rates by source, objections tracked, outcomes logged—helping optimize sales processes.
User Testimonials & Social Proof
“If you want to increase your revenue and profits and you’re not using iClosed you’re insane… it allows you to capture lead info even if they don’t book a call.”
— Fred Mottin, Trustpilot verified user
“We saw calls triple in one week without increasing ad spend… appointment setting + lead capture is a game changer.”
— Juliette C., G2 reviewer
“Conditional routing transformed our sales: high-quality leads go to senior closers, lower-tier flow to setters, conversion up 2.5× in months.”
— Romain Girard, team manager
“Implementation was smooth. The dashboard gives us total visibility on KPIs and objection points—great for coaching.”
— Jacques, small-business user
Expert Insights & Industry Commentary
“iClosed solves a key gap in scheduling tools by capturing leads before they view availability—Calendly doesn’t do that. It’s built for ambitious sales teams aiming to scale.”
— Fabien Ferreira, Co-founder, The Sales Lab
Industry analyses cite iClosed as a next-gen scheduler designed for conversion, not just appointments—a clear differentiator over basic tools like Calendly.
Comparison with Top Alternatives
| Platform | Pricing | Key Strength | Best For |
|---|---|---|---|
| iClosed.io | $26+/user/month | Lead capture + CRM + scheduling + analytics | Teams focused on lead conversion |
| Calendly | $0–$15+/user/month | Easy scheduling, basic booking forms | Simple meetings, no conversion tracking |
| Close CRM | $30+/user/month | Full CRM, sales automation | CRM-first teams needing deep pipeline |
| Acuity Scheduling | $15–$50/month | Calendar booking + payments | Freelancers, service providers |
| Book Like A Boss | $15–$25/month | Funnels, upsells, landing page design | Coaches or course sellers |
Pricing & Value Analysis
- Startup: $24 per user per month – core scheduling + CRM dashboards, workflows.
- Business: Add more advanced automations, user seats, and lead volume (pricing available on request).
- Free 7-Day Trial: No credit card required—test full product capabilities risk-free.
Based on G2 and Trustpilot reviews, users report immediate improvements in lead volume, conversion rates, and streamlined team coordination—suggesting a positive ROI even for small teams.
Who Should (and Shouldn’t) Buy
Ideal for:
- Small to mid-size sales teams using high-ticket or phone-based closing workflows.
- Marketing agencies, consultants, or infopreneurs needing automated lead capture and routing.
- Teams moving beyond simple scheduling tools to conversion-first platforms.
Not ideal for:
- Individuals or teams needing only basic booking (Calendly or Acuity suffice).
- Teams expecting mobile-first operations—iClosed lacks native mobile apps.
- Organizations requiring API access or complex integrations beyond Zapier/Make.
FAQs
- Is iClosed a CRM or just a scheduler?
It combines both: appointment scheduling and a lightweight CRM tracking lead outcomes, pipelines, and performance metrics. - Does iClosed offer a free trial?
Yes—a 7-day free trial is available without credit card details. - Can I import events from Calendly?
Yes, onboarding supports calendar import and initial setup from Calendly for seamless migration. - Does it integrate with other tools?
Integrable via Zapier/Make; supports closer CRMs like Close.com, HubSpot, Pipedrive. No public API yet.
Final Verdict & Next Steps
iClosed.io bridges the gap between calendar booking software and high-performing sales CRM. It adds a conversion-first mindset—with lead capture, qualification, routing, and analytics—that generic schedulers lack. While the absence of mobile apps and an API may limit some use cases, for sales teams focused on optimizing conversions and managing pipelines efficiently, iClosed delivers serious value.
